Month: July 2016

Future Updates for Testimonial Robot

Trobot_admin

We are planning to add many new features and to improve some existing ones.

Over the next few months new features will be added based on the priority that we have assigned to them. Some such changes will include a snippet that works better for listing reviews on multiple product shopping pages.

Combining the current features in a more user-friendly manner within the snippet code.

Adding more customising features such as a snippet builder to allow users to customise the look on the snippet before pasting the final code to their page.

Customer Review Widget

Future Updates for Testimonial Robot

Testing Your Website for Rich Snippet Ratings

Trobot_admin

If you are using our review widget on your website in ‘ratings mode’ and want to test that the SERP (Search Engine Results Page) ratings are working, here are the steps to follow.

First off, make sure your website page is fast enough and not suffering from slow download times etc. As this could impact on whether Google Rich Snippets will show or not. Something like a 10 second page load time might be an issue.

Google’s indexing is looking to jump-in and jump-out of pages at top speed so having at least an average loading page time is crucial to ensure that Google get to index the snippet code.

Next, make sure you do not have a conflicting Rich Snippet code present on the page already, that is a big no-no and will cause neither one to work.

Once that is done we do not test with the Structured Data Tool as this does not work the same as the real-life indexing that Google does.

Add your page back into Google index manually if you wish via the webmasters tool:

https://www.google.com/webmasters/tools/submit-url?pli=1

or

Just allow a week or few days to go by until Google re-indexes your page anyway.

After you are sure it’s been re-indexed then check using Google:

site:www.yourdomain.com

This will show your pages for your site, along with the Google SERP rating.

trobotserpratings

 

Customer Review Widget

Testing Your Website for Rich Snippet Ratings

A Tweak A Day Keeps The Queries Away

Trobot_admin

Some issues just get ignored or fall down the list depending on the priorities you set for your working week.

Getting the basics fixed and working becomes a necessity when users start to complain about an issue you once believed, “no one will notice or care” about.

Constant tweaking on those smaller less critical (but still annoying) UX / UI bugs will help to reduce the overall queries and will help with retention for those customers not willing to complain but who just jump ship anyway.

So try to make a list of the lesser smaller issues and call it your Tweak List. Then tackle one or more of the tweaks each day.

I actually immediately added a new issue spotted by a customer to the Tweak List and went at it right away. Then solved the issue in less than 1 hour. The customer was amazed and gave high praise and is now a avid promoter of our service.

Nice if you can get it!

Customer Review Widget

 

A Tweak A Day Keeps The Queries Away